Frequently asked questions
How do I order meals?
We have an easy online system for ordering. You can also call us if you want to order over the phone @ 2512982556.
What are your deadlines?
We will email and post menus on Thursdays and have a firm deadline of Friday at midnight to place your order, cancel your order or place a subscription on hold. We will do our best to fulfill any orders placed after the deadline, if products allow. We can also apply your purchase to the following week’s delivery cycle.
When are your meals delivered?
Meals are delivered twice a week to one of our designated drop-off locations or to your doorstep. Please call us to schedule a time for home deliveries.
I see that my meals are available for a 9 a.m. pickup at my delivery location. Does that mean I have to be at my delivery location at 9 a.m. or can I come by any time that day?
You do not have to be at your delivery location at the specific time listed. It just means your meals will be available to pick up after that time. Please keep in mind that many CrossFit gyms have hours that vary, so be sure to check the facility’s hours before going to pick up your meals.
How many people will each meal feed?
Our meals are packaged for one person.
How do you package your meals?
All Balance meals are packaged in microwave safe containers. Each container is labeled with ingredients and heating instructions. The meals will keep 5-7 days in a refrigerator.
Can I choose which meals I want?
Of course, we are happy to accommodate anyone with specific allergies and diets. Please contact us for more information @ 251-298-2556.
How many ounces of protein are included in each meal?
We offer Lean, Mean and Beast portions of protein. Unless otherwise specified all orders will be based on a Mean portion. Our Beast portions suit competitive athletes and those with an active lifestyle. Or, hey, maybe you’re just hungry or want to turn 1 meal into 2… either way we can make it happen!
Lean: 5.0-6.5 oz., Mean: 7.0-9.0 oz. and Beast: 10.0-11.0 oz.
Grass Fed - Lean: 3.5-4.0 oz., Mean: 5.5-6.0 oz. and Beast: 7.5-8.0 oz
How many calories are in the meals?
We do not count calories. Our food is clean and organic. Everything is naturally low in fat and sodium and we do not add sugar to anything. We believe it is not about the quantity, but the quality. The 150 calories in a piece of cake will affect your blood sugar differently than a bowl of broccoli and brown rice with the same calories count. Moreover, it will not provide the same nutrients.
What type of ingredients do you qualify as Paleo?
Our Paleo meals are considered strict Paleo. That is, no grains, legumes or dairy and no added sugars. We use real, whole foods in all of our meals so there are no processed ingredients.
What type of ingredients do you qualify as Vegetarian?
Our Vegetarian Meals contain no meat, poultry, fish, or seafood, nor any products derived from them or any other part of an animal's body. Honey, Eggs, dairy, and substances derived from them, do qualify as vegetarian.
What type of ingredients do you qualify as Gluten Free Grains?
Our Gluten Free Grains Meals contain grains like brown rice, amaranth, quinoa, and corn meal. We do use dairy, for example you can get a stuffed pepper topped with cheese.
What are snacks?
Snacks are perfect for in-between meals or when you’re on the run. They’re rich in vitamin E, fiber, protein, and good fats. They usually measure 12 oz. and must be ordered separately on the a la carte link.
What are fresh juices?
Juices are made fresh to order and contain only fruits, roots, and vegetables. We do not add any sugar or any artificial ingredients.
Still have questions or want to inquire about delivery?
Please feel free to email at email@example.com or call us @ 251-298-2556.